|
Home Page
Value
an Item Index
Best
Bargain Index
eBay
Shops Directory
eBay Auctions
Reference
Website
Development Methods
eBay
Charity Auctions
LinSysMat Price Analysis
eBay Tips &
News
Search eBay UK
Want-it-Now
|
When your item has been sold, there are quite a few things you
need to do in order to complete the transaction to the satisfaction of your
buyer and to ensure you receive prompt payment and good feedback.
There are many useful “how to:” guides on eBay’s main site Help
section and we recommend you take a look at these. You can reach the site via
our link
Here’s a quick overview of what you’ll need to do to complete the
sale and you can also use the Google search below
to get further information on these subjects at our other eBay Auctions Reference
pages:-
- Getting in
touch with your buyer is largely an automated eBay function through the
Notifications process. This sends an eMail to
the successful bidder congratulating then on winning and you also get a
copy of this.
- Assuming
your listing included payment and postage details, your buyer should be
aware of what needs to be paid for the item in total, but it’s
worthwhile sending an invoice to confirm the price breakdown, the buyer’s
address and any special shipping requirements.
- Receiving
Payment – the majority of transactions through eBay make use of PayPal as the payment mechanism and this is a great
way of getting your money quickly. PayPal will
send you an automatic eMail when payment is
received into your PayPal account and the Sold
Items on My eBay will be automatically updated.
- Post the
Item – When payment is received, My eBay
Summary will prompt you to post items which have not been despatched. It’s
usually a good idea to try for following day despatch because buyers who
receive their item very quickly tend to leave extremely favourable
feedback.
- You need
to leave feedback for your buyer and most sellers prefer to wait until
after they have received positive feedback from the buyer. Remember,
once feedback has been left it’s very difficult to change so care is
required even if your buyer’s performance has been less than perfect.
Diplomacy is usually the best policy unless there has been major default
by the buyer.
- Solving
problems with bidders is best done by being courteous and professional
and using eBay’s dispute resolution procedure only if the buyer persists
in non-payment.
If your item did not sell, you can re-list it quickly and simply
without having to change anything apart from perhaps the listing duration or
starting price. Or you can amend the title and description to get more
interest.
If the winning bidder backs out of the deal and you also had
other unsuccessful bidders, you can contact them through eBay with a “Second
Chance Offer” which means they will have the opportunity to buy your item for
the price they bid.
|