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Falsified or Missing Information

 

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eBay has become the massive success it is today by building an environment of trust backed up by verifiable traceability. In other words, it’s easier to trust people if they know they can be found!

 

The provision of false or incomplete personal information regarding name, address, email address and telephone number erodes this traceability framework. Additionally, the trading partners who comprise eBay’s membership need to be able to communicate quickly and effectively with each other.

 

So falsified or missing contact information inhibits good communication between eBay members and therefore increases the possibility of delivery delays, unpaid items, disputes over quality, mutual negative feedback and a host of other difficulties.

 

eBay prohibits the falsification or omission of contact information, including the member’s name, postal address including post code, and telephone number when first registering on eBay.

 

It is in the best interests of the wider eBay community that you report any occurrences of falsified or missing information to eBay Customer Support. You can use our link to get to the main eBay site.

 

Members who breach eBay’s policy regarding the accuracy and correctness of contact information may be subject to a number of sanctions:-

 

  • Cancellation of listings.
  • Forfeiture of listing fees.
  • Limitation of account privileges.
  • PowerSeller status may be revoked.
  • Suspension (temporary or permanent) of their account.

 

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