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If you use eBay’s Selling Manager or Selling Manager Pro, then
you can combine multiple purchases made by a buyer into a single order for
payment and shipping.
You can only combine purchases if the buyer has not yet paid for
the items (although there is nothing to prevent you from still packing and posting
the items together and offering a partial refund on postage charges if you
wish).
When you deal with regular customers, you will often find that
they make multiple purchases and will request a discount on the post and
packing charges. This can be a very good way of increasing your sales through
acquiring a good customer base rather than relying on “one-off” customers
finding your items amongst thousands of others listed on eBay.
The process used to combine multiple items in Selling Manager or
Selling Manager Pro is straightforward:-
- Go to the “Sold
View”
- Select the
sales record for any of the items.
- The system
checks if there are other items which the same buyer has purchased
- Items that
qualify for combination are merged into a single order
- You can
select the actual postage discount to apply.
- Your “to
post” listings will show the combined order ready for printing address
label and packing slips.
Selling Manager Pro will also send an alert to your “My eBay”
page when it detects that there are multiple purchases form buyers, which can
be combined.
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