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eBay’s standard checkout process is a
procedure that guides both the buyer and the seller through the steps needed
to successfully conclude the sale. In Selling Manager and Selling Manager Pro,
the checkout process is still followed, but there are some slight differences
and also some additional features.
It is not unusual for a buyer and seller to communicate about a
transaction without using the standard checkout process – for example they
may exchange emails or telephone calls to discuss extra charges for special
postage or discounts for combined purchases.
Every sales transaction in Selling Manager or Selling Manager Pro
has a unique sales record which contains information about the buyer (name
and address etc), the item, price and postage. The “seller discounts and
charges” field on the sales record can be used to enter these discounts or
extra charges
When the buyer completes his part of the checkout process, the postal
address and email information are filled in automatically on the Sales Record.
Sometimes, buyers will require delivery to a different address and will
record this in the “notes” section of the sales record, so don’t forget to
check for this when posting the item.
The Checkout process allows sellers to send the buyer an invoice for
their purchase, independently of the invoice function in Selling Manager or
Selling Manager Pro.
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