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If you are a seller dealing with a high volume of transactions,
it could become confusing if all your sold items
were continuously displayed in the “current view”. So items are automatically
transferred to the “Archived View” of Selling Manager and Selling Manager Pro,
which shows sales records for four months, including the current month.
On a rolling basis, the oldest month’s records are deleted, but
you can use the option to download sales details to your own PC for long-term
storage.
If you wish, items can be manually archived from the “Sold
Listings” view, but it is probably best to leave this process as an automatic
routine.
The “Archived” and “Sold” views are almost identical, with the exception
that in the archived area:-
- Changes cannot
be made to more than one listing at any one time.
- No changes
are permitted for sales records that are more than 90 days old.
- You can
still email buyers and print copy invoices using all the archived sales
records.
During the first three months that a sales record is in the
archive, you can :-
- View the
sales record items by current month, month -1, month -2 and month -3.
- Review the
task status – e.g. feedback comments to be left, or not yet received,
- The sales
status can be updated – e.g. refund issued, or goods returned.
- The “contact
buyer” function is still available for use.
- The “leave
feedback” link is still operational.
- Copy invoices
can be printed.
- Private
notes can be added.
If you wish to move an archived item(s) back into the current “Sold”
view, simply select one or more records in the “Archived” view and use the “Move
to Sold” option to restore the items.
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